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Startups struggle when the scrappy practices stop working, but they don't yet have a full leadership team. That's where I come in.

I'm an interim senior People & Operations leader for seed and Series A startups in Berlin. I build the systems, teams, and processes that let you scale without permanent C-suite overhead.

Michael Jones, interim People & Operations leader for Berlin startups

What I do

Six ways I help startups scale

  • Set up AI-powered HR infrastructure from scratch — compensation, payroll, recruiting pipelines, performance management, internal communications. Today, much of this can be orchestrated and automated. I've done it.

  • Build AI-powered knowledge systems that run the processes that used to need headcount — customer support flows, internal knowledge bases, handover documentation, recurring workflows.

  • Build and scale the teams you actually need — not the ones that made sense in a hyperscaling world. Smaller, better, with the right infrastructure around them.

  • Facilitate critical leadership moments: all-hands meetings, annual planning sessions, talent conversations, cross-functional workshops.

  • Identify and close talent gaps.

  • Mediate difficult situations between founders and execs.

About

Practitioner, not consultant

“I'm what some people call the glue guy — equally comfortable in HR, operations, marketing, and customer support, and able to bridge between them when it counts.”

I've spent the last 10 years working in Berlin's startup ecosystem, most recently as part of the leadership team at Aware and EyeEm, and earlier at eBay where I gained multi-country operational experience at scale.

I'm a native English speaker and fluent in German — a combination that's always useful in Berlin, where leadership teams are often international but employees and stakeholders speak German.

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